AT&T keeps getting owned...

Homeslice · 04-08-2011, 10:02 AM

The latest mobile phone user survey from market research firm ChangeWave reveals similar levels of overall satisfaction between iPhone 4 users on Verizon versus those on AT&T.

That doesn't mean users on Verizon don't see at least one significant benefit: fewer dropped calls. Verizon iPhone 4 users reported a dropped call rate of 1.8 percent. AT&T iPhone 4 users, in contrast, had a dropped call rate of 4.8 percent -- more than double that of Verizon iPhone 4 users.

That difference isn't limited to iPhones, though. Comparing dropped call rates for all mobile users on all four carriers, Verizon users reported just 1.4 percent of calls were dropped unexpectedly, while AT&T users reported a 4.6 percent rate. T-Mobile and Sprint users reported rates of 2.3 percent and 2.7 percent respectively.

A look at ChangeWave's historical data suggests that AT&T is actually improving. At the height of the iPhone 4 release, AT&T users were reporting dropped call rates as high as 6 percent -- the highest rate recorded by ChangeWave's survey since tracking began in 2008. At the same time, however, Verizon has also been improving. The 1.4 percent rate is the lowest recorded since 2008.

04-08-2011, 10:02 AM	#38
Homeslice Elitist Join Date: Nov 2008 Location: SF Bay Area Moto: Gix 750 Posts: 11,351	The latest mobile phone user survey from market research firm ChangeWave reveals similar levels of overall satisfaction between iPhone 4 users on Verizon versus those on AT&T. That doesn't mean users on Verizon don't see at least one significant benefit: fewer dropped calls. Verizon iPhone 4 users reported a dropped call rate of 1.8 percent. AT&T iPhone 4 users, in contrast, had a dropped call rate of 4.8 percent -- more than double that of Verizon iPhone 4 users. That difference isn't limited to iPhones, though. Comparing dropped call rates for all mobile users on all four carriers, Verizon users reported just 1.4 percent of calls were dropped unexpectedly, while AT&T users reported a 4.6 percent rate. T-Mobile and Sprint users reported rates of 2.3 percent and 2.7 percent respectively. A look at ChangeWave's historical data suggests that AT&T is actually improving. At the height of the iPhone 4 release, AT&T users were reporting dropped call rates as high as 6 percent -- the highest rate recorded by ChangeWave's survey since tracking began in 2008. At the same time, however, Verizon has also been improving. The 1.4 percent rate is the lowest recorded since 2008.