KneeDraggers

jtemple · 03-20-2010, 09:40 AM

Has anyone had a rotten experience ordering from them? I'm going through one right now.

tommymac · 03-20-2010, 09:42 AM

I have heard bad things about them as well. I havent ordered anything from them in a very long time though.

jtemple · 03-20-2010, 09:50 AM

Here it is, 15 days after I placed my order and I've only received most of it. The entire order was supposed to ship within 24 hours. They do not answer emails. I had to call them to get any response, which was "It shipped from a different warehouse."

Now, for the order that I have received, one of the items was defective (BikeMaster tire gauge). I went online and requested an RMA and received no response.

Their live chat service is not available even if you try it during the correct posted hours.

I sent them some more emails and will most likely have to call during their business hours on Monday.

tommymac · 03-20-2010, 10:04 AM

That sucks. I have gotten the it shipped from different warehouses line beofre but my stuff always arrived within a few days of each other.

Thats prety lame as far as them not getting back to you though.

Recently I have been ordering from motorcycle super store or comp accesories, and STG and have been very happy with all 3.

jtemple · 03-20-2010, 11:44 AM

On top of all of that, shortly after I placed my order, someone got ahold of my credit card info and ran up a few charges of their own. I can't say for certain that Kneedraggers was responsible, but it sure is an interesting coincedence.

tommymac · 03-20-2010, 11:47 AM

Quote:

Originally Posted by jtemple

On top of all of that, shortly after I placed my order, someone got ahold of my credit card info and ran up a few charges of their own. I can't say for certain that Kneedraggers was responsible, but it sure is an interesting coincedence.

Damn so this is a complete clusterfuck for you then? Did they ever find out about teh CC stuff or th ebank is on that now?

jtemple · 03-20-2010, 12:03 PM

Quote:

Originally Posted by tommymac

Damn so this is a complete clusterfuck for you then? Did they ever find out about teh CC stuff or th ebank is on that now?

The bank is on it. The charges have been removed ($101 total), the card cancelled, and a new one is being sent out. All within a few hours of the charges being made.

tommymac · 03-20-2010, 12:05 PM

Quote:

Originally Posted by jtemple

The bank is on it. The charges have been removed ($101 total), the card cancelled, and a new one is being sent out. All within a few hours of the charges being made.

That stuff is a roayl PITA when ya get a new card, had that happen with my CC that I dont use that often and they gave me a new one and it screwed up my ez pass stuff for a while.

Cutty72 · 03-20-2010, 12:31 PM

Only ordered from them once, and no issues.
Sorry man, I hate dealing with retailer issues.

Mrs. Colleen · 03-20-2010, 01:40 PM

I have never had an issue with them. I have returned pants and they sent me new ones with no problem (and no extra charge) plus I got a huge amount off my new chain because of their "puck buck" system.

But this was a few years ago...maybe things have changed.

03-20-2010, 09:40 AM	#1
jtemple Geek Join Date: Feb 2008 Location: Papillion, Nebraska Moto: 2011 Husqvarna TE630 Posts: 1,437	KneeDraggers Has anyone had a rotten experience ordering from them? I'm going through one right now.

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03-20-2010, 09:42 AM	#2
tommymac Moto GP Star Join Date: Nov 2008 Posts: 11,022	I have heard bad things about them as well. I havent ordered anything from them in a very long time though.

03-20-2010, 09:50 AM	#3
jtemple Geek Join Date: Feb 2008 Location: Papillion, Nebraska Moto: 2011 Husqvarna TE630 Posts: 1,437	Here it is, 15 days after I placed my order and I've only received most of it. The entire order was supposed to ship within 24 hours. They do not answer emails. I had to call them to get any response, which was "It shipped from a different warehouse." Now, for the order that I have received, one of the items was defective (BikeMaster tire gauge). I went online and requested an RMA and received no response. Their live chat service is not available even if you try it during the correct posted hours. I sent them some more emails and will most likely have to call during their business hours on Monday.

03-20-2010, 10:04 AM	#4
tommymac Moto GP Star Join Date: Nov 2008 Posts: 11,022	That sucks. I have gotten the it shipped from different warehouses line beofre but my stuff always arrived within a few days of each other. Thats prety lame as far as them not getting back to you though. Recently I have been ordering from motorcycle super store or comp accesories, and STG and have been very happy with all 3.

03-20-2010, 11:44 AM	#5
jtemple Geek Join Date: Feb 2008 Location: Papillion, Nebraska Moto: 2011 Husqvarna TE630 Posts: 1,437	On top of all of that, shortly after I placed my order, someone got ahold of my credit card info and ran up a few charges of their own. I can't say for certain that Kneedraggers was responsible, but it sure is an interesting coincedence.