Blackberry help?

[CasterTroy]

Originally Posted by Gas Man

Go to the email setup in the setup/setting folder. It's an icon on the screen.

Write down the settings for his email account
delete it
create yours with the same settings but different user name and p/w.

It would not let you get anywhere until you entered his password.

He had a typical password, but the software wouldn't recognize the @ in a password. He called initially and talked to the help people for 3 hours when setting up the phone because our email is hosted on gate.com and had some freaky deaky smtp server definition that Verizon had to jumpstart over. He forgot in that process that he changed his password to 3 numbers and 4 letters just to get it to work.

My secretary called and did the 3 hour tour thing and finally got it to work thru them. SHE had the Verizon account information so once I found out I needed that I just handed it to her.

Come to find out you can just go to blackberry's internet service site for Verizon and change all that...but you need to know the password. THAT is where we were stuck. Once the Verizon lady reset we were golden.

BTW...the blackberry internet site is where you change your email signature from just saying "Sent from Blackberry wireless" to whatever you want.