always to companys fault

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Originally Posted by Trip

Sorry, I am not a fan of government making sure your dumbass gets saved when you knowingly sign a contract.

Yeah, me either...but phone companies are essentially public utilities. You have to serve stupid people too, Trip. There has to be limits as to how hurt someone can get in a month. This is outrageous.

The guy is stupid, but I'd go so far as to say it coulda conceivably even been you or me, if we had some fucked up shit going on in our lives, and weren't paying real close attention. Even the smartest among us is not immune from occasional random acts of negligent stupidity.

There has to be limits before you are moved automatically to a data plan. This scenario just underscores the need for such caps, IMHO.

Verizon just hit this issue with a highlighter pen, if you ask me, and I fully expect to see an FCC letter on it.