Experienced Ebayers, a question....

neebelung · 04-25-2008, 07:57 AM

Alright, I'm not the MOST experienced Ebay buyer; I troll more than I actually buy and sell, so I've got a weird question:

I bought something the other day; shipping listed on the auction was $13.95, shipment via Priority Mail coming from San Francisco. The seller has a great feedback rating, and has sold many items of this variety/size before.

So I win the auction the other day, send payment via PayPal immediately, and I get an email from them confirming that it'll be shipping yesterday. Great!

So today I have an email from them today saying "Your item shipped out yesterday, but shipping ended up being more than expected, it actually came to $35.95, so we need you to pay the additional $22. Sorry for the inconvenience." Then they also sent me a money request via PayPal.

I'm thinking "WTF!" Sounds like they're just pissed the item sold as cheaply as it did, and they're trying to make up the difference in shipping. Or, if the item really WAS that expensive to ship, then hey, that's their problem, IMO... there's an option to have the buyer select the method of shipment and enter their zip code when they set up the auction, but they didn't do that, so I don't think I should be responsible for their mistake. Not to mention, they had already SHIPPED the item when they asked for the additional $22, so it's not like I had an option to say "Hmmm... no thanks."

So for you more experienced Ebayers, what're my options here? I only have a feedback of like 3 on there, so I don't want a negative feedback, but at the same time, I didn't do anything wrong, IMO.... do I have any recourse with Ebay or PayPal here?

Rider · 04-25-2008, 08:05 AM

It's a trick to get more money. Tell them no. Your kind of screwed in the feedback. They will give you negative feedback. Ebay does nothing to protect the buyers when something like that happens.

6doublefive321 · 04-25-2008, 08:20 AM

It may also be someone phishing. Check with the seller and make sure that the request is real. Also, forward the request to ebay, and let them check it out. Most likely, it is a scam, and wasn't generated by the seller.

Trip · 04-25-2008, 08:28 AM

Buying something on ebay is a contract. They are responsible for calculating the shipping before they post it. Stand your ground and tell them to send the item or you will contact ebay. The are legally obligated to give you that item for the price you paid. You can actually sue them if they do not give you the item for what you paid for it.

marko138 · 04-25-2008, 08:33 AM

Trip and Rider are right. DO NOT pay the extra money. Thats on them.

neebelung · 04-25-2008, 08:43 AM

Well they have already shipped the item; that's kinda the B.S. part of it... they shipped it, then realized how much it was to ship and THEN emailed me (they included the tracking # in the email). The message came through Ebay, and the PayPal money request came from the same email address I sent payment to in the first place, so it is the same person.

I sent an inquiry to Ebay. I'm not paying the addl $22 but I want to hear what they have to say on it as well.

m0n1 · 04-25-2008, 11:41 AM

Quote:

Originally Posted by Trip

Buying something on ebay is a contract. They are responsible for calculating the shipping before they post it. Stand your ground and tell them to send the item or you will contact ebay. The are legally obligated to give you that item for the price you paid. You can actually sue them if they do not give you the item for what you paid for it.

agree

i've bought and sold plenty, as a seller you are responsible for posting correct info. as a buyer its your responsiblity to make sure you want the item and agree to the posted shipping cost.

NONE_too_SOFT · 04-25-2008, 11:39 AM

dont pay it. if they leave neg feedback contact ebay, they'll make it right. you are only required to pay the shipping costs indicated, its their fault they underestimated shipping.

04-25-2008, 07:57 AM	#1
neebelung Ornery, scandalous & evil Join Date: Feb 2008 Location: Jacksonville, FL Moto: 2004 Scarlet R1 Posts: 5,962	Experienced Ebayers, a question.... Alright, I'm not the MOST experienced Ebay buyer; I troll more than I actually buy and sell, so I've got a weird question: I bought something the other day; shipping listed on the auction was $13.95, shipment via Priority Mail coming from San Francisco. The seller has a great feedback rating, and has sold many items of this variety/size before. So I win the auction the other day, send payment via PayPal immediately, and I get an email from them confirming that it'll be shipping yesterday. Great! So today I have an email from them today saying "Your item shipped out yesterday, but shipping ended up being more than expected, it actually came to $35.95, so we need you to pay the additional $22. Sorry for the inconvenience." Then they also sent me a money request via PayPal. I'm thinking "WTF!" Sounds like they're just pissed the item sold as cheaply as it did, and they're trying to make up the difference in shipping. Or, if the item really WAS that expensive to ship, then hey, that's their problem, IMO... there's an option to have the buyer select the method of shipment and enter their zip code when they set up the auction, but they didn't do that, so I don't think I should be responsible for their mistake. Not to mention, they had already SHIPPED the item when they asked for the additional $22, so it's not like I had an option to say "Hmmm... no thanks." So for you more experienced Ebayers, what're my options here? I only have a feedback of like 3 on there, so I don't want a negative feedback, but at the same time, I didn't do anything wrong, IMO.... do I have any recourse with Ebay or PayPal here?

04-25-2008, 08:20 AM	#3
6doublefive321 Resident Droog Join Date: Mar 2008 Location: Northern burbs, Atlanta Moto: 625 SMC, '08 Tuono R Posts: 471	It may also be someone phishing. Check with the seller and make sure that the request is real. Also, forward the request to ebay, and let them check it out. Most likely, it is a scam, and wasn't generated by the seller. __________________ I'm sick and tired of being bored.

04-25-2008, 08:05 AM	#2
Rider Moto GP Star Join Date: Feb 2008 Posts: 12,156	It's a trick to get more money. Tell them no. Your kind of screwed in the feedback. They will give you negative feedback. Ebay does nothing to protect the buyers when something like that happens.

04-25-2008, 08:43 AM	#6
neebelung Ornery, scandalous & evil Join Date: Feb 2008 Location: Jacksonville, FL Moto: 2004 Scarlet R1 Posts: 5,962	Well they have already shipped the item; that's kinda the B.S. part of it... they shipped it, then realized how much it was to ship and THEN emailed me (they included the tracking # in the email). The message came through Ebay, and the PayPal money request came from the same email address I sent payment to in the first place, so it is the same person. I sent an inquiry to Ebay. I'm not paying the addl $22 but I want to hear what they have to say on it as well.

04-25-2008, 11:39 AM	#8
NONE_too_SOFT Chopstix / \ Join Date: Feb 2008 Location: Akron OH Moto: 03 CBR RR Posts: 5,350	dont pay it. if they leave neg feedback contact ebay, they'll make it right. you are only required to pay the shipping costs indicated, its their fault they underestimated shipping.